Dynamics of Service

Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.

The course is open to anyone, no test.
Dues paid CISRs can use this course as an update option.

Dynamics of Service Course
$145.00 (Includes a group lunch)
8:00 a.m. - 4:15 p.m. 

Available Courses

Dynamics Of Service

8 WI CE, new course number, Utica Approved for Premium Discount

July 14, 2010 - Radisson Paper Valley - Appleton, WI

Dynamics Of Service

8 WI CE, new course number, Utica Approved for Premium Discount

November 10, 2010 - Marriott Madison West - Middleton, WI