This prestigious annual award, created in 1991 by the Societies of CISR and CIC, recognizes the important role the customer service representative plays in day-to-day care and service of the customer. The award honors the CSR who had demonstrated, through dedication and performance, the highest level of personal and professional achievement.
Does someone in your office deserve to be the Outstanding CSR of the Year?
2017 Wisconsin Winner! Framed certificate awarded at the August 2017 PIA Convention.
Kathleen Grossen, CISR / Tri-Insure LLC, MonticelloView Kathleen's Essay
2017 Kathleen Grossen, CISR / Tri-Insure LLC, Monticello
2016 Robyn Henslin, CIC, CISR – Cobb Strecker Dunphy & Zimmerman
2015 Ericka L. Berceau, CISR, The Starr Group, Greenfield, WI
2014 Alissa Rosenow, CISR, HNI Risk Services, LLC, New Berlin, WI
2013 Lindsey Hamielec, CIC, CISR, M3 Insurance Solutions, Inc., Madison, WI
2012 Maggie Tirschman, CIC, CISR, M3 Insurance Solutions, Inc., Madison, WI
2011 Kara Plowman, HNI Risk Services, Inc., New Berlin, WI
2010 Wendy Gerken, CISR Don-Rick Inc.
2009 Angie Aide, HNI Risk Services, Inc., New Berlin, WI
2008 Christy Hewitt, HNI Risk Services, Inc., New Berlin, WI
2007 Jacqueline Levenske, CIC, HNI Risk Services, Inc., New Berlin, WI
2006 Megan Rafko HNI Risk Services, Inc. New Berlin, WI
2005 Wendy Matouskek HNI Risk Services, Inc. New Berlin, WI
2004 Cyndi Gustavson, CISR HNI Risk Services, Inc. New Berlin, WI
2003 Wendy Beck A.N Ansay & Associates West Bend
2002 Kelly Godejohn, CISR A.N Ansay & Associates Port Washington
2001 Cathleen Ferguson, CISR A.N Ansay & Associates Port Washington
2000 Jeanne L. Goehrig, CISR Insurance Service Center Watertown
1999 Kelly Kleist, CIC, CISR, ACSR SMS Insurance Services Madison
1998 Paige E. Buege, CISR Knox Insurance Service, Inc. Oconto Falls
1997 Beatrice A. Kallman, CIC, CPIW Mortenson, Matzelle & Meldrum, Inc. Madison
1995 Joanne F. Ganske, CIC, CISR Wagner Insurance, Inc. Cross Plains