Dynamics of Service

Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.

The course is open to anyone, no test.
CISRs can use this course as an update - no dues required.

Dynamics of Service Course
$170.00 per course / $177.00 includes WI CE fee (includes materials, breaks and lunch).
8:00 a.m. - 4:00 p.m.

Available Classes

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Dynamics of Service
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Upcoming Events

Wednesday, September 19, 2018
CIC Commercial Property Institute
Tuesday, September 25, 2018
Flood – Live Webinar
Tuesday, September 25, 2018
Home Business vs Home Insurance – Live Webinar
Thursday, September 27, 2018
CISR Elements of Risk Management
Thursday, September 27, 2018
Your Agency Online: Communication Cure or E&O Plague – Live Webinar

Featured Benefit: PIAW INS Programs


PIA Large

Professional Insurance Agents of Wisconsin
6401 Odana Road | Madison, WI 53719
Phone: (608) 274-8188 | Toll Free (800) 261-7429
Fax: (608) 274-8195 | Toll Free (866) 203-7461