Dynamics of Service
Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.
The course is open to anyone, no test.
CISRs can use this course as an update - no dues required.
$170.00 per course / $177.00 includes WI CE fee (includes materials, breaks and lunch).
8:00 a.m. - 4:00 p.m.
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