Dynamics of Service

Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.

The course is open to anyone, no test.
CISRs may use this course as a CISR update.

Dynamics of Service Course
$199 includes CE, notebook, lunch, and break items.
8:00 a.m. - 4:00 p.m.

No courses scheduled for 2020. 

Available Classes

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June 16, 2019 - June 22, 2019
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6401 Odana Road | Madison, WI 53719
Phone: (608) 274-8188 | Toll Free (800) 261-7429
Fax: (608) 274-8195 | Toll Free (866) 203-7461

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