Dynamics of Service
Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.
The course is open to anyone, no test.
CISRs may use this course as a CISR update.
$199 includes CE, notebook, lunch, and break items.
8:00 a.m. - 4:00 p.m.
No courses scheduled for 2020.