Commercial Lines Client Advocate
R&R Insurance Services, Inc.
Job Description• Manages an assigned book of large commercial accounts and builds, expands, and solidifies relationships with existing clients. • Works closely with the Sales Executive and client service assistant in management of the overall book of business. • Acts as an advocate for the client, while overseeing carrier handling of all claims and ensures appropriate reserves and settlements strategies are in place. • Conduct client claim reviews and account stewardship meetings • Development of account service plans, establishing deadlines and ensuring all deliverables are met. • Keeping abreast of exposures, necessary coverages and making appropriate recommendations • Make informed decisions on carrier selection and be actively involved the placement of insurance program with selected carrier(s). • In partnership with Sales Executive, coordinate and present policy renewal to client. Reviewing coverages, terms, conditions, pricing and carrier selection(s). • Liaison between R&R clients and insurance carriers, bringing resolution to any service, claim or underwriting issues. • Active management of the experience modification calculation process, ensuring the projection and verification process are timely and accurate. WHY WORK FOR R&R? • Competitive total compensation package, including paid time off benefits • Business casual work environment, with flexible scheduling • New, fully remodeled contemporary office setting, including fitness facilities and café • Company paid insurance licensing, continuing education and in-house training opportunities • Contemporary technology, applications and support • Access to unparalleled advertising and customized marketing support • The culture of a small company with the benefits of a large company • Agile, stable private ownership with a family-friendly environment • 401K with company match and annual profit sharing • Benefits include Medical, Dental, Vision, Life, Flex Spending Accounts and more • Mileage reimbursement and/or auto allowance • Discount on personal auto and homeowners insurance • Discounted passes to local area attractions • Community involvement through creative fundraising events
Job Requirements• 5 years of workers compensation underwriting experience is desired • Demonstrated ability to analyze account performance, pricing structures and loss trends • Knowledge of insurance coverages and strong service skills to independently manage accounts • Knowledge of claims handling, reserving and experience modification analysis and projection • Understand the value of doing business face to face with our clients • Ability to proactively service and grow client relationships • Highly developed oral and written communication skills • Sound organizational skills and the ability to multi-task • Functional in Microsoft Office software and other business related applications • Some local travel is required • Property & Casualty Insurance License • Insurance designations are preferred
Contact NotesCopy and paste the following URL into your web browser to apply: https://chu.tbe.taleo.net/chu03/ats/careers/requisition.jsp?org=MYKNOWLEDGEBROKER&cws=1&rid=169
- Phone: 262-574-7000