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Looking for a New Career Path?

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Insurance Job Board

Considering a new career path in the insurance industry? Here are just a few positions that might be a good match.

Do you have a position available at your agency? Consider posting it here at piaw.org!


PositionCommercial Lines Customer Service Agent
Job Description

• 1-3 years Commercial Insurance Experience
• College Degree preferred
• Must be licensed in property/casualty insurance at time of hire
• Retain existing customers by providing excellent customer experiences.
• Review contracts and issue certificates of insurance.
• Help BWO grow by using techniques to sell insurance products to new customers.
• Become familiar with accounts and claim activity.
• Reviews house accounts with customer and proactively cross-sells to provide additional coverage to existing customers.
• Prepare quotations and applications in order to close sales.
• Service in-house agent’s accounts. (According to assigned alpha split)
• Service house book (according to assigned alpha split)
• Manage assigned accounts including marketing to carriers, binding coverage, issuing renewals, producing evidence of insurance, etc.
• Keep producers informed of all activities on assigned accounts.
• Communicate in an efficient and friendly manner with customers, carrier representatives and co-workers.
• Complete & proper documentation of client management system
• Help maintain workflow and work within established processing procedures.
• Complete other duties as assigned

Job Requirements

• Must have strong communication skills, and be able to positively and clearly interact with carriers, producers, clients, and co-workers.
• Working knowledge of rating procedures, underwriting procedures, coverages, and industry operations.
• Working knowledge of agency management system.
• Ability to stay focused in a high pressured, fast-paced environment.

Company Contact Information

EmailEmail hidden; Javascript is required.
Phone(262) 501-1242