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Looking for a New Career Path?

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Insurance Job Board

Considering a new career path in the insurance industry? Here are just a few positions that might be a good match.

Do you have a position available at your agency? Consider posting it here at piaw.org!


PositionPersonal Lines CSR
Job Description

We are seeking a self-motivating, ethical, kind hearted and organized insurance customer service representative to join our growing team.  This individual will perform the essential functions of the position, which include supporting the service needs of clients and specific service responsibilities as assigned.

Primary Duties:

  • Prepare quotes and proposals for prospects
  • Answer questions related to coverage and annual charges
  • Help clients change policies as required
  • Follow up with clients and agents on all applications, correspondence, claims, changes and billing inquiries
  • Assist with applications
  • Submit to eligible and appropriate carriers and follows up to ensure timely receipt of policies or quotations
  • Work with insurance company underwriter for policy correspondence
  • Stay current with insurance industry products and changes


Job Requirements
  • Property & Casualty License is a plus but not necessary
  • Prior customer service experience
  • Experience with agency management software helpful - AMS360
  • Critical thinking, proactive attitude and strong communication skills
  • Organized, self-motivating and proactive in problem-solving


Company Contact Information

ContactTammy Lewis
EmailEmail hidden; Javascript is required.
Phone(262) 278-4009