Uncategorized

The AI Tool That Scared Anthropic & What it Means for Your Agency When the company that built an AI tool won’t release it to the public. What happened, and why insurance agencies need to pay attention… By Lamar Garrett | Redbird Security Last month, Anthropic, one of the most prominent AI companies in the…

Take the PIA National Membership Survey! PIA of Wisconsin members are encouraged to participate in an important membership survey being conducted by PIA National. The survey is designed to gather feedback from insurance professionals across the industry and better understand how the association can continue supporting member success in the evolving independent insurance marketplace. Feedback…

Supporting Clients Beyond the Policy BY: Melissa Brown, CPIA | PIA Director As independent insurance agents, we do far more than match clients with the right coverage. We often become educators, advocates, and steady voices during stressful moments. Sometimes that support looks like guiding someone through a claim. Other times, it’s helping them navigate something…

E&O Tip: Know What Activities an Unlicensed CSR Can Peform In general, unlicensed Customer Service Representatives (CSRs) are not able to sell, solicit, bind, or negotiate insurance, nor should they recommend, interpret, or discuss coverages with clients. They can act as a go-between for the licensed producer and the client for certain activities – however, matters such…

How Agencies Can Use AI Without Losing the Human Touch By: Shannon Wiegman, PIA Director Artificial intelligence is rapidly becoming part of daily operations in Wisconsin insurance agencies. From automated quoting to documentation assistance, AI offers tools that can streamline work and reduce administrative burden. But for many independent agents, one concern rises above all:…

Sen. Quinn Receives 2025 Legislative Excellence Award Sen. Romaine Quinn receives his award at his Capitol office from PIA Executive Director Pete Hanson and Communications Director Natalie White. Madison, WI – The Professional Insurance Agents of Wisconsin (PIA) is pleased to announce that Senator Romaine Quinn (R – Birchwood) has been named the Senate recipient…

Agencies with Business Entity License Must Complete Annual Cybersecurity Certification Form Beginning in 2023, agencies licensed by OCI and domiciled in Wisconsin must annually certify by March 1st that they are following the information security program requirements of Wisconsin Act 73. Does My Agency Need to Complete the Certification? Most PIA Member agencies are exempt from…

Urge Governor Evers to Sign AB 225 – Support Venue Fairness! The law in Wisconsin was designed to ensure that lawsuits are heard in a fair and convenient location, typically the county where the incident at hand occurred. Unfortunately, a growing practice coined “forum shopping” undermines this and has led to court cases in Wisconsin being…

Start Fresh: Your 2026 Clean Slate Brought to you by: We’ve turned the page to 2026—a brand-new year and a chance to start fresh. The calendar gives us a symbolic reset, but what will you do with yours? Research shows that nearly half of Americans set New Year’s resolutions, yet most don’t stick. Why? Because…

When Someone from the Cable Company Stops By, Do You Let Them In? Cyber Security Tip: This can happen at work or at your home By Gabriel Ness, Vieth Consulting A secretary unknowingly gave a con artist access to her law firm’s server room when a total stranger showed up in a Comcast Cable shirt…