Posts by nwhite

How Agencies Can Use AI Without Losing the Human Touch By: Shannon Wiegman, PIA Director Artificial intelligence is rapidly becoming part of daily operations in Wisconsin insurance agencies. From automated quoting to documentation assistance, AI offers tools that can streamline work and reduce administrative burden. But for many independent agents, one concern rises above all:…

Sen. Quinn Receives 2025 Legislative Excellence Award Sen. Romaine Quinn receives his award at his Capitol office from PIA Executive Director Pete Hanson and Communications Director Natalie White. Madison, WI – The Professional Insurance Agents of Wisconsin (PIA) is pleased to announce that Senator Romaine Quinn (R – Birchwood) has been named the Senate recipient…

Agencies with Business Entity License Must Complete Annual Cybersecurity Certification Form Beginning in 2023, agencies licensed by OCI and domiciled in Wisconsin must annually certify by March 1st that they are following the information security program requirements of Wisconsin Act 73. Does My Agency Need to Complete the Certification? Most PIA Member agencies are exempt from…

Urge Governor Evers to Sign AB 225 – Support Venue Fairness! The law in Wisconsin was designed to ensure that lawsuits are heard in a fair and convenient location, typically the county where the incident at hand occurred. Unfortunately, a growing practice coined “forum shopping” undermines this and has led to court cases in Wisconsin being…

Start Fresh: Your 2026 Clean Slate Brought to you by: We’ve turned the page to 2026—a brand-new year and a chance to start fresh. The calendar gives us a symbolic reset, but what will you do with yours? Research shows that nearly half of Americans set New Year’s resolutions, yet most don’t stick. Why? Because…

Member Alert: Support Assignment of Benefits Reform! Assignment of Benefits (AOB) contracts allow policyholders to assign their rights under an insurance contract to a third party, such as a contractor. Unfortunately, this creates opportunities for abuse, inflated claims, and can disrupt the ability for an insurer to work with their insured directly. The negative effects…

Using Dashboard Cameras and Driver Qualification Files to Strengthen Fleet Management Brought to you by: Motor vehicle accidents remain the leading cause of work-related deaths in the U.S. West Bend’s recent blog explores how combining dashboard cameras and well-maintained driver qualification (DQ) files can significantly improve fleet safety and regulatory compliance. Cameras provide objective, real-world…

Celebrating Our Supporting Members: Partners Investing in Agents This past June, PIA had the pleasure of hosting PIA Partners Appreciation Day in beautiful Door County. It was a day designed to simply say thank you to the valued partners who make the work we do at PIA possible. Attendees enjoyed a relaxing boat ride on…