Blog

The Stony Steinbach Achievement Award is presented annually to a PIAW member who exemplifies the energy, efficiency, and enthusiasm of the award’s namesake, Stony Steinbach, who led the organization for 40 years. At the Annual Awards dinner during Engage 2026, Lacey Endres, CIC, of M3 Insurance in Madison was named the 2026 recipient in recognition…

Biz Reputation Management: Responding to Negative Reviews Brought to you by: Online reviews are one of the first things potential customers see before they walk through your door. In fact, 81% of people check Google reviews before visiting a business. For restaurants, bars, and other small businesses, that number matters a lot. And it’s not just the…

At the Annual Awards Dinner during the PIA Engage 2026 Conference, Craig Verhagen of Progressive Insurance was named 2026 Company Representative of the year in recognition of his exceptional commitment to independent agents, strong industry relationships, and leadership within the insurance industry. The Company Representative of the Year is selected by the PIA Board of…

At the Annual Awards Dinner during PIA’s Engage 2026 conference, Al Breitenfeldt, CIC, of Community Insurance & Associates in Iola, WI was named the 2026 Ron Von Haden Agent of the Year in recognition of his longstanding leadership, advocacy, and service to PIA. Named in honor of Ron Von Haden, this prestigious award recognizes an…

6 Things Insurance Agencies Should Review Before Year-End December may mark the end of the calendar year, but September is a much better time to start looking at how your agency is likely to finish it. By the time year-end results arrive, many of the factors behind them are already set. A few hours spent…