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Madison, WI – The Professional Insurance Agents of Wisconsin (PIA) is pleased to announce that Megan Belter, CISR, CIC, Senior Client Manager II at M3 Insurance Solutions, Inc. in Madison, has been named Wisconsin’s 2026 Outstanding CSR of the Year. The Outstanding CSR of the Year Award, sponsored by the Risk & Insurance Education Alliance,…

Alyssa pictured with her award alongside PIA National Executive Director Mike Skiados, PIA National Past President Mark Suhr and fellow representatives from the Professional Insurance Agents of Wisconsin. Madison, WI – The Professional Insurance Agents of Wisconsin (PIAW) is proud to announce that Alyssa Hobgood of BWO Insurance Group in Oak Creek, Wisconsin, has been…

PIA Takes Agent Priorities to Capitol Hill This week, a delegation from PIA of Wisconsin traveled to Washington, D.C., joining PIA members from across the country to bring the voice of independent insurance agents directly to legislators at Capitol Hill. During meetings, PIA of Wisconsin agents discussed federal policy issues affecting agents, their clients and…

December may mark the end of the calendar year, but September is a much better time to start looking at how your agency is likely to finish it. By the time year-end results arrive, many of the factors behind them are already set. A few hours spent reviewing the right things now can uncover issues…

By: Lamar Garrett | Redbird Security Attackers are finding ways to exploit gaps, and they have moved from email to Microsoft Teams. A new attack, identified just last week, called SynkLoader, is distributed through Teams. It starts with a message from what looks like IT, asking you to install a routine cleanup tool. Once installed,…

Winning a new client is an accomplishment. Keeping that client is what builds a successful agency. It’s easy to assume clients stay because of price, but that’s rarely the whole story. Most people expect competitive pricing. What they remember is how an agency responds when they have a question, a claim, or a major life…