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6 Things Insurance Agencies Should Review Before Year-End

September 9, 2026

December may mark the end of the calendar year, but September is a much better time to start looking at how your agency is likely to finish it. By the time year-end results arrive, many of the factors behind them are already set. A few hours spent reviewing the right things now can uncover issues…

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A New Attack Is Targeting Microsoft Teams

August 26, 2026

By: Lamar Garrett | Redbird Security Attackers are finding ways to exploit gaps, and they have moved from email to Microsoft Teams. A new attack, identified just last week, called SynkLoader, is distributed through Teams. It starts with a message from what looks like IT, asking you to install a routine cleanup tool. Once installed,…

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What Makes Clients Stay with Their Insurance Agency?

August 19, 2026

Winning a new client is an accomplishment. Keeping that client is what builds a successful agency. It’s easy to assume clients stay because of price, but that’s rarely the whole story. Most people expect competitive pricing. What they remember is how an agency responds when they have a question, a claim, or a major life…

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Severe Weather Hits: Is Your Team Ready?

August 13, 2026

Brought to You By:    Spring and summer bring busy days for many businesses. But they also bring peak storm season: tornado warnings, high winds, flash flooding, and a whole gamut of weather that develops quickly and without much notice.  As a businessowner, you can’t control the weather, but you can control your response. When…

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Create Optimism: Turning Market Challenges into Sales and Service Opportunities

August 3, 2026

“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” ~Winston Churchill For insurance professionals, optimism is not wishful thinking-it is a practical discipline. Today’s clients are navigating affordability concerns, coverage questions, climate-related risk, claims frustration, and a rapidly changing digital marketplace. The opportunity is to meet those concerns…

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Get to Know: PIA Director Ryan Bedroske

July 27, 2026

Ryan Bedroske of MacGillis Insurance Agency in Fredonia sits on the PIA Board of Directors and is also serving as PIA’s Treasurer. Before he found the insurance industry, he worked as a sales professional for thirteen years and provided professional development for other aspiring sales professionals. Outside of work, he volunteers with his church, children’s…

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